Refund & Cancellation Policy

1. Order Cancellation

Once an order is placed, it cannot be cancelled.

2. Exceptional Cancellations

If a cancellation request is exceptionally approved before dispatch, a 4% deduction will apply towards Razorpay payment gateway charges. These charges are borne by the seller and are non-refundable. The remaining amount will be refunded to your original method of payment.

3. Returns & Exchanges

Returns and exchanges are accepted only for damaged, defective, or incorrect products, subject to verification. Please contact us within 48 hours of delivery.

4. How to Reach Us

To raise a return or exchange request, please contact us within 48 hours of delivery with your order number and details of the issue.